Need help this Christmas?

2020 Eligibility Criteria

  • Must be a resident of the City of Edmonton. For those residing outside the corporate limits of Edmonton, please visit for assistance in your region.
  • Combined household income is taken into consideration.
  • Only those permanently residing in the household are eligible for assistance. Visiting family/friends are not eligible. Identification is required for everyone on the application.
  • Dwelling ownership and value are taken into consideration.
  • Those residing in a designated facility (e.g.: nursing home, group home, shelters) or in a residence where meals are provided are not eligible for assistance from the Christmas Bureau of Edmonton.
  • When submitting application please ensure that copies (not originals) of support documents are attached to the application. Applications without support documentation will be delayed in processing.
  • A Christmas Bureau of Edmonton Intake Worker may call to verify information provided.
  • All applications and documents submitted will be destroyed upon delivery of service.
  • DEADLINE TO APPLY — applications and documents must be received no later than DECEMBER 4, 2020 to be eligible for delivery of Christmas services. Applications received after December 4, 2020 services may be delayed until AFTER Christmas.
  • Apply once! Applying in multiple avenues may delay the application process as files are being verified.

How to Apply for Christmas Services

  • Apply once! Multiple applications from the same household will result in a delay in processing the application.
  • Already part of an agency - If you are already associated with one of several social service agencies in Edmonton, you can apply through an approved screening agency that will assist you with the application process.
  • Apply online - Click here to apply online directly to the Christmas Bureau. You will need to upload all requested documentation before you can submit your application. Be sure to carefully read the instructions to upload with your application. If you are missing documents, you will not be able to submit your online application.
  • Download the application and submit by mail, fax or scan and email - Click here to download the application.  You will need to submit all required documentation with your application.  Be sure to carefully read the instructions and submit the full documentation with your application.
  • Apply by phone - phone lines will be open October 19, 2020 hours of operation are: Monday – Saturday from 8:30 am – 6:00 pm - we will assist you; however, you will still be required to submit the necessary documents to finalize your application. Our Intake Worker will  explain what is required.
  • Walk-In applications will also be accepted by the following agencies (you don’t need to have an association with them):
    • Bissell Centre - 10527 96 St
    • Bethel United Church - 9950 148 Street Tuesday and Thursday 1:00 pm – 3:00 pm
    • Boyle Street Community Services - 10006 105 Ave
    • Sage Seniors Association – 15 Sir Winston Churchill Square 780-423-5510
    • WECAN - 248 Riverview Crossing - old Abbotsfield Mall – 780-413-4525
    • Changing Together- 3rd floor - 9538 107 Avenue- 780-421-0174
    • Edmonton Vietnamese, Chinese Seniors Mutual Assistance Society- #6 10650-101 Street
    • Creating Hope Society- 9538 107 Avenue (room #2 basement)- 780-477-7961
    • Frap Settlement Program
    •  The Red Road Healing Society- 10045 156 Street- 780-471-3220
    • UBUNTU- Children & Family Boyle Street Community Services- 14023 Victoria Trail
    • Solomon College- #228, 10621 100 Avenue- 780-431-1515
    • Dickensfield  Amity House- 9213 146 avenue- 780-478-5022

      Please ensure you are submitting copies of the required documentation with your application. Please do not send originals as they will not be returned. All documents will be used only for the determination of Christmas assistance and will be destroyed upon completion of services for 2020.

      Household Income

      Please provide information regarding your COMBINED household income. Example: Pay Stubs, E.I, W.C.B, Alberta Supports, A.I.S.H,

      Proof of Edmonton residency

      Please provide proof of Edmonton residency. Example: Utility bill; Lease Agreement (Page 1, Page 2 and last page of agreement)

      ID for all individuals on the application form

      Please include ID with birth dates for everyone on the application. Example: Alberta Health Care card; Birth Certificate, School ID

      Dwelling ownership / renting

      Please indicate whether you own or rent your home. 


      The Christmas Bureau mandate (food and Adopt-A-Teen program and 630 CHED Santas Anonymous toy program) is intended to provide support to families, individuals and seniors in need who otherwise would not receive a festive meal or gifts for their children and teens.

      The Christmas Bureau program is funded through community donations and is not governed by or financially supported by any government funding.  The Christmas Bureau program is not an extension of any government programs; therefore, being on a government program does not mean the client meets Christmas Bureau eligibility criteria.

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